For iOS devices, there’s a neat way to capture the screen by just holding down the “home” button and pressing the top button. See this blog article.
This works for iPhone, iPod Touch, iPad.
Once the screenshot is saved on the device, you can then email it to report the issue.
Here’s a video on the steps as well:
One of the very useful tools in reporting issues is the screencapture.
For Android, this usually means hooking up the device to the Android SDK. If you’ve not installed the SDK, you can check out this article.
ITBlogs has a good step-by-step article for this here.
Here’s a video explaining how to do this as well:
Filed under Android, QA, Testing